Medical Ergonomics: Testing to ensuring safe and effective clinical care
Most important requirements for medical devices are high quality, good design and a comfortable, safe and efficient use. In this context, user-friendliness is of major importance as modern devices are highly complex with a lot of technical features included and are more and more used by non-medical staff and in ambulant care.
Medical Ergonomics is the science of “making devices compatible with people”, i.e. developing devices such as diagnostic devices, therapeutic devices or hospital support equipment with the customer mind and taking into account the specific needs, capabilities and limitations of the later users.
Benefits of customer-centered design include
- Improved convenience and aesthetics
- Minimized user errors
- Improved efficiency
- Enhanced compliance
Our target groups, therefore, not only comprise of medical staff (e.g. PCPs, Specialists, Nurses, Paramedics) but layman caretakers, patients or people with specific limitations or handicaps.
Which questions can be answered?
- Our Medical Ergonomics Division can support device development by helping to determine:
- What are the strengths and weaknesses of the device as perceived by users?
- How can handling be optimized?
- Are there safety issues that need to be addressed?
- How can the labeling be enhanced?
- What adaptation is needed for specific target groups?
- What can be revealed by benchmarking against alternative medical solutions?
in order to verify the functionality, usability and attractiveness of the medical device
Support throughout the whole product life cycle
Starting from the assessment of current devices in the pre-concept phase up to simulated clinical use in the pre-launch phase, Psyma International Medical Marketing Research offers appropriate qualitative and quantitative tools and methods for each stage of the product development cycle, based on our broad range of experience with medical ergonomics studies among medical experts and patients in various medical fields:
How does it work?
Medical devices will typically be evaluated on each of the following dimensions:
Appeal of device
- First impression
- Subjective evaluation (texture, color, smell, shape, weight, size)
- Impression of quality, safety, reliability/ trustworthiness, discreetness, uniqueness, empathy
- Perceived efficiency, time saving and degree of work simplification
- Measurement of comfort while carrying out the task
- Spontaneously perceived functions
- Number of handling steps
- Precision of action, handling accuracy, errors
- Modifications required for device and/or user instructions
- Time requirement to complete full procedure
- Need for further information
In addition to device evaluation and optimization and user-friendliness, Psymas tests can assess:
- Packaging, e.g., size, design, handling, impression of quality
- Cost aspects, e.g. health economic aspects, costs for storage, for calibration/quality control, for training of staff
- User instructions, e.g., comprehensibility, completeness, simplicity
- Documentation of preparation and administration, e.g. intuitiveness, number of operational steps required, clarity of scales/text, time needed for preparation and administration