Software/ Ergonomics/ Usability in the area of IT/ Telecommunications
The surface design, process ergonomics and usability of IT software and telecommunications devices (e.g. mobiles, mdas ) should ideally be constructed to be user-friendly, intuitive and objective-oriented.
Objective:
Exploration of the user-friendliness with regard to functionality, process flow and design, or surface design. In addition, the acceptance of innovations as well as new product ideas/ services can be examined for concrete added value.
Result:
- Requirements regarding navigation and handling; e.g. for devices/ handhelds
- Expectations regarding the interaction of user and end device
- Ease of operation, intuitiveness and comprehensibility of software and device
- Acceptance of individual performance components and optimization potentials with regard to usage, product features, services
Applications:
- Software solutions in the area of consumer and business
- Mobiles, handhelds, laptops and other mobile equipment
Managing Director
Dr. Frank Knapp
