Products & Methods
Our Marketing Research and Consulting services can be used in every
area within your corporate structure. These include the following:
Corporate Platform:
- Corporate Image Analysis (Shareholders,
Stakeholders)
- Corporate Communication
- Stakeholder
Relationship Management
- Satisfaction / Loyalty
- Training Measures /
Relationship Optimization
- Investors Confidence Analysis including
Corporate Governance
- Process Optimization
- Support
during the implementation of a new corporate culture, for example after
merger and acquisitions activities.
Methods:
Expert Delphi
surveys, in-depth exploration, creative workshops, internal strategy
workshops, quantitative survey and analysis methods such as continuous
stakeholder management systems
Brand Platform:
- Brand
Management / Brand Strategy
- Brand Image
- Positioning in the
competitive environment / SWOT Analysis
- Driver Analysis
- GAP
Analysis
- Co-branding
- Launch / Relaunch / Brand Stretching
- Brand Communication / Communication Strategy
Methods:
In-depth interviews, creative workshops, internal strategy workshops,
brand core analysis incorporating a wide spectrum of projective and
creative methods such as metamorphosis, psychodrama, planet game,
laddering, thinking aloud, brand therapy), quantitative survey and
analysis methods such as continual brand management systems.
Product
Platform:
- Generating ideas for product & service development
- Qualitative concept tests in various segments, e.g. business
customers such as companies, concerns, multinationals; private
customers such as the retail sector, wealthy private customers,
intermediaries
- Evaluation of various financial services
- Evaluation of bank branches, subsidiaries and consultation centers
- Product Communication / Communication Strategy
Methods:
Shadowing, Double Check Shopping, in-depth interviews,
surveys in dealership branches, creative and internal strategy
workshops, quantitative survey and analysis methods etc.