Active optimisation instead of capture and documentation
Aims
Quick and efficient optimisation of website prototypes or user interfaces which are to be developed as rapidly as possible.
Elimination of errors during testing phase.
Application
Testing of various design options for new features.
Testing a re-launch:
How can planned process improvements/ layout changes be implemented fully, and to the benefit of the user?
How can obstacles discovered during tests be removed simply?
Possible samples:
Fully functional, current Internet presences.
Internet presence prototypes (e.g. linked screenshots) or only rudimentarily linked websites.
For paper prototyping, even simple design sketches are sufficient.
Process
Testing of core tasks with users from the target group.
3-phase test:
Phase 1: Test with 3 - 4 respondents. Discussion of results in test team. Concrete suggestions relating to design/ improvement are put forward, which are quickly implemented by Psyma research staff or by the agency.
Phase 2: Test of new version, again with 3 - 4 users. These results form the basis of further design improvements.
Phase 3: Test of re-worked version.
Strongly implementation- and result-oriented, rapid reporting.
Test studio, with facilities for observation and video recording.
Carried out by experienced usability experts.
Important: responsible contact at the customer´s/ at the agency (rapid decision-making!)
Small sample size (9 - 12 interviews = 3 - 4 respondents per phase).
Strong emphasis on usability and acceptance of content/ processes.